VMWare Update Manager Fails

Posted by & filed under Uncategorized, Virtualization, VMWare.

I received a fairly generic error when running VMWARE Update Manager against some hosts:

No real useful information. The actual log is available on the VCSA 6.5 at: /var/log/vmware/vmware-updatemgr/vum-server/vmware-vum-server-log4cpp.log

In my case it was as simple as the DNS being set incorrectly on the ESXi hosts due to some networking changes:

[2017-10-10 01:40:04:334 'VciScanTask.ScanTask{44}' 140420998207232 INFO]  [vciTaskBase, 1362] VciTask { id: ScanTask{44}, type: com.vmware.vcIntegrity.ScanTask }: Setting VC task state to: error
[2017-10-10 01:54:19:765 'HostUpdateDepotManager' 140421651932928 ERROR]  [scanHost20, 371] result for host: vm07.redacted.lan (entity: host-188) shows error :
<error errorClass="MetadataDownloadError">
  <errorDesc>Failed to download metadata.</errorDesc>
  <msg>('http://vcenter.redacted.lan:9084/vum/repository/hostupdate/csco/csco-VEM-5.5.0-metadata.zip', '/tmp/tmp6q7F56', '[Errno 4] IOError: &lt;urlopen error [Errno -2] Name or service not known&gt;')</msg>

Other threads that might be related:


Resetting the VMWare Update Manager Database: https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2147284