Recovering from a failed platform services controller installation – vSphere 6.5

Posted by & filed under Virtualization, VMWare.

I have used to below commands to recover from a failed PSC deployment. When trying to redeploy after the failed deployment, I encountered the error:

“Failed to run vdcpromo”

Following the below steps on the current PSC resolved the error and I was then able to successfully restart the PSC deployment.

Also, protip to avoid having to keep redeploying the appliance, take a snapshot right after phase 1 completes. Then you can simply restore the snap and access your vm via the web interface to try again.

 

docs.vmware.com/en/VMware-vSphere/6.5/co…

Additional info: I also ran into this when trying to deploy an additional PSC that had a failed installation, but got a completely different error (see below). Going to Administration -> System Configuration in the flash vSphere web client also displays the failed PSC. Login to the live PSC and use the above commands to cleanup, then restart the new PSC deployment. Refreshing the System Configuration page once the vdcleavefed command was ran confirms the cleanup is complete and the failed install is no longer listed.

The error I received when deploying this PSC was:

Removing the failed deployment via vdcleavefed did not resolve the issue.

I decided to test LDAP connectivity to the PSC from the failed PSC deployment. I SSH’d into the box and did the following:

Edit: Additional semi-related data

Get machine’s guid

Get machine’s pnid (machine/host name?)

Get services in the directory